You know that old saying about the only certainties in life being death and taxes? Respectfully, I would like to add another one to that list. Feedback. More specifically: a) that leaders and managers will always need to give it to their team members and b) that leaders and managers will always need to practice [...]
Recently I was asked to submit a Bio for a prospective new client, along with a specific request to include examples of client testimonials. Whilst collecting testimonials is not one of my strengths (insert awkward cough emoji), I reached out to a few clients to enquire about their willingness to provide me with something I [...]
Effective and regularly given feedback is a well-known driver of engagement. Knowing how to deliver it is an essential tool for every people leader to have in their kitbag. Recently I facilitated a session on how to coach employees for performance improvement, and as you might expect, how to give effective feedback – both positive [...]