Focus Groups

Know your stakeholders

Stakeholder engagement. What do you think of when you read those words? I’m willing to place a small wager (on a nice bottle of champers if you ‘re wondering) that the first thing that sprung to mind when you saw those words was your external stakeholders such as your clients, suppliers, contractors, referral sources. Do [...]

Two-way communication – simply good business sense

An article stood out to me recently that appeared across several of my social feeds. The article was titled  "Why an uninformed workplace is bad for business". The cautionary tale revolved around the bad business practices of Steve Jobs wannabe Elizabeth Holmes; so bad in fact that she has landed herself a 20-year stint in [...]

Yes, please implement a CSR program – but only if you have buy-in

The reasons why all businesses, whatever their shape and size, should consider introducing a Corporate Social Responsibility[i]  program are numerous. The positive impact on employees is just one. Millennials want to work for organisations who stand for something other than just the bottom line. And in case you missed this stat – millennials will make [...]

Satisfied vs Engaged Employees: – Why engaged is best and some tips to help you get there.

According to the Oxford dictionary, the meaning of ‘satisfied’ is Contented / Pleased On the other hand, engaged (apart from the kind that happens between two people in lurve) means Busy / Occupied. When we consider the distinction between employees who are engaged and those who are satisfied, the difference between them is much bigger [...]

Communication as a driver of employee engagement

Drivers of Engagement Blog Series The research is clear in establishing the benefits to your organisation of having a highly engaged workforce. To put it in its simplest form: Engaged employees = Happy employees = Productive employees = Success for your business. The research also tells us that there are a number of key drivers [...]

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