Employee Experience

Why a people-first approach is no longer just a ‘nice to have’.

When most people think about how to successfully run their business, I warrant that for the most part, they intentionally plan to adapt a profit maximising approach. However, there is a growing number of business leaders who understand that a people-first approach is what makes the difference between surviving and thriving. Which is why I [...]

Know your stakeholders

Stakeholder engagement. What do you think of when you read those words? I’m willing to place a small wager (on a nice bottle of champers if you ‘re wondering) that the first thing that sprung to mind when you saw those words was your external stakeholders such as your clients, suppliers, contractors, referral sources. Do [...]

Thank you, Sir Richard.

Clients do not come first. Employees come first. If you take care of your employees, they will take care of your clients. I have never personally met Sir Richard Branson. He of the billions, island owner, multi-successful businesses etc etc. I wish I had though, if only to say a big Thank You for ever [...]

Culture, Communication and COVID19

Eons ago, back when dinosaurs roamed the earth, I released part 1 of a 3-part series on exceptional workplace culture. Mind you, whilst it feels like eons ago, it was only 3 weeks ago. Just to recap Sequence 1 was about why organisations need exceptional culture, and my research found there are 6 key ingredients [...]

Two-way communication – simply good business sense

An article stood out to me recently that appeared across several of my social feeds. The article was titled  "Why an uninformed workplace is bad for business". The cautionary tale revolved around the bad business practices of Steve Jobs wannabe Elizabeth Holmes; so bad in fact that she has landed herself a 20-year stint in [...]

Satisfied vs Engaged Employees: – Why engaged is best and some tips to help you get there.

According to the Oxford dictionary, the meaning of ‘satisfied’ is Contented / Pleased On the other hand, engaged (apart from the kind that happens between two people in lurve) means Busy / Occupied. When we consider the distinction between employees who are engaged and those who are satisfied, the difference between them is much bigger [...]

The blog where I attempt to come out from behind the brand.

Upfront, I need to ask you to forgive me if you think a blog all about me is self-indulgent. But lately it seems, in that strange coincidental way (like when you start being interested in buying a type of car, you start seeing that model everywhere), that I keep hearing a version of a particular [...]

Engaging employees through Corporate Social Responsibility

The Viva Energy Case study Recently I was privileged to be in the audience at an  HR Leaders Forum entitled “Building Employee Engagement and Company Reputation through Corporate Social Responsibility “, and hear from Jodie Haydon, General Manager Human Resources, Viva Energy Australia. Viva Energy was created in 2014 following the purchase of Shell Australia's [...]

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